When you use Instant Search in Microsoft Office Outlook 2007, Microsoft Outlook 2010, or Microsoft Outlook 2013, you receive the following message:
No matches found.
Or, only some of the expected results may be returned. If you view the Indexing Status dialog in Outlook, you may see the following message:
Search results may be incomplete because items are still being indexed.
This issue may occur upon migrating your mailboxes from your existing email hosting provider to EcoCloud360.
Please follow the Microsoft Support article below that covers this issue and apply the suggested resolutions.