Setting Up ActiveSync On Android Devices

EcoCloud360 > Wireless Devices > Android

Synchronization of Exchange mailbox data is supported on mobile devices with Android 2.0 OS or later. Before you start to configure a mobile device, you should do the following:

  1. Contact your wireless provider and make sure your plan supports ActiveSync synchronization with Exchange server.
  2. Activate ActiveSync service for the Exchange user. Read the Knowledge Base article on How Do I Enable ActiveSync Service For The User? for more information.
  3. Make sure you can browse the Internet using the device browser.

General information:

  • You can find all settings here:
  • You may use the following combinations depending on the phone model. ActiveSync settings are exactly the same for all Android devices.
    • Domain Name: The Exchange domain,
    • Username: The username; or
    • Domain Name: Leave blank,
    • Username: Enter full email address; or
    • Domain\Username: Enter the Exchange domain and a username together in this field.

Below you will find the instructions to connect various Android devices to Exchange server:


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